Frequently Asked Questions

Are your parts genuine Ingersoll Rand (OEM) parts?

No. We supply OEM-quality new aftermarket replacement parts and overhaul kits. They are manufactured to be compatible and interchangeable with the corresponding original equipment components and are intended to perform equally to or better than the equivalent original part under the same operating conditions. All manufacturer names and part numbers are used for reference and compatibility purposes only — NovaVik Global is not affiliated with, endorsed by, or sponsored by Ingersoll Rand.

How do I know a part will fit my compressor?

Match your compressor model (for example, Ingersoll Rand Type 30, Model 2340) and the part or kit number. Every listing shows the applicable model and SKU. If you are unsure, send us your compressor model and part number and we will confirm the correct part before you order.

What's included in an overhaul kit?

The exact contents vary by model and are listed in the specification table on each product page (typically items such as rings, gaskets, valves, and bearings). Please review the individual product page for the precise components.

Do you ship worldwide?

Yes. We ship worldwide via FedEx or an equivalent international courier. Orders are typically processed and dispatched within a few business days of payment confirmation.

How is shipping cost calculated?

Shipping is calculated automatically at checkout based on the total weight of your order and the destination. You will see the exact shipping cost before you pay.

Are import duties and taxes included in the price?

No. Our product and shipping prices do not include import duties, taxes, or customs clearance fees. Any customs duties, import taxes, brokerage, or clearance charges levied by the destination country are determined by that country's authorities and are the sole responsibility of the buyer.

How long will delivery take?

Transit time depends on the destination and courier service. Estimated transit times are provided as a guide only and are not guaranteed. We are not responsible for delays caused by customs, carriers, weather, or other events outside our control.

What is the country of origin and HS code?

Country of Origin: India. HS Code: 8414.90.19. These are shown on each product page and used on customs documentation.

Do you offer a warranty?

Yes. We warrant that our parts are free from defects in material and workmanship for 60 days from the date of purchase. Full terms are on our Warranty & Returns page.

Can I return a part?

We do not offer returns; all sales are final, except for valid warranty claims handled under our warranty terms. Because of this, please confirm your compressor model and part numbers carefully before ordering — we are happy to help you verify the correct part first.

How do I request a quote or place a bulk order?

Use our Request a Quote page and include your compressor model, part number(s) or kit reference, quantity required, and destination country. We will respond promptly with pricing and availability.

How can I contact you?

Email us at sales@novavik.com, use the Request a Quote page, or message us through the chat on our website.